In order to provide you with financial planning services we will collect and hold personal data about you. We are also required to comply with the General Data Protection Regulation (the “GDPR”) and as such hereby set out details as to how we process your data and your rights.
Although as your advisers we may need to collect a lot of personal data, of which some will be very sensitive information, we think it is important you understand why we need the information, what we do (and don’t do!) with it and what your rights are.
We need your data in order for us to:
Where we collect data directly from you, we will undertake:
Where you exercise your right to request access to data of which you are the subject, we will aim to respond to you within 30 calendar days of your request. There will be no charge for this service.
You may at any time, by giving notice to us in writing, request that we cease to process your data. We will undertake to comply with any such request as soon as is reasonably practicable.
You have the right to complain in regard to any aspect of the processing of your data and any breach of the above rights to the relevant supervisory authority, who in the case of the United Kingdom is the Information Commissioners Office, whom may be contacted at:
Phone: 0303 123 1113
We undertake to review the data we hold on you on a regular basis to ensure compliance with data protection law. In the course of any review, we will:
We may retain and process your data for the following periods. In the event that more than one period applies to the same data, we will retain the data to the last such period to expire:
We will regularly review data and where in our opinion such data has ceased to be Active we will archive it and process it only as Archived Data. Any data which is deemed Archived Data will only be processed in limited circumstances.
All storage of data, whether Active Data or Archived Data will be in accordance with good industry practice and will be undertaken in accordance with organisational systems and procedures, which will be regularly reviewed, to maintain the security of data.
On the termination or expiry of any agreement to provide services to you and on your written request, we will, subject to our right to retain copies of data for the purposes set out above, agree to return any data you have provided to us in a structured, commonly used machine-readable format, or transfer the same to a new data controller nominated by you.
In order to carry out our legitimate business and to provide you with financial planning services, we have entered into agreements with and will share your information with the following companies, for the purposes of IT systems security, data management and control and auditing. Full details of these companies addresses (all UK based) and contact details are available on request:
We take your privacy very seriously and will only use your personal information and data to administer the services we have agreed to provide you with, including but not limited to any products or contracts for investments, pensions, or life cover / protection you have made or entered into through our firm.
Should you become a client of Park Lane independent Financial Advisers you will be asked to sign and return a Privacy Notice statement prior to us being able to transact business with you.
We do offer the option of enabling partners to agree to the sharing of their personal information with each other.
This authority can be withdrawn by either party simply by writing to us at our main address.